Terms – Sotreniq

Terms and Conditions

Effective date: 05-Oct-2026

These Terms and Conditions (“Terms”) govern your use of the Sotreniq website (sotreniq.com) and the Sotreniq application (app.sotreniq.com) (together, the “Service”), operated by Sysmetis IT Solutions LLP and powered by Sysmetis-Iziss (“Sotreniq”, “we”, “us”, “our”). By signing up for or using the Service, you agree to these Terms. If you use the Service on behalf of a company or agency, you confirm you have authority to accept these Terms for it.

In short

Sotreniq is in beta and free to use during the beta. It is provided as-is and may change. You own your data; we only use it to show you your analytics. Use it lawfully and only with accounts you are authorised to manage.

1. The beta programme

1.1 The Service is currently offered as a beta. Features may be added, changed or removed, and the Service may occasionally be unavailable, slow or contain errors.
1.2 Access to the beta is by invitation or approval. We may accept or decline beta requests at our discretion.
1.3 Beta access is free of charge. We will give you reasonable notice before introducing any paid plans. Paid plans will only apply if you choose to subscribe.
1.4 We may end the beta, or your beta access, at any time. Where reasonably possible we will give notice and a chance to export your reports.

2. Your account

2.1 You sign in with your email address and a one-time code. You are responsible for keeping access to your email account secure and for all activity under your Sotreniq account.
2.2 You must provide accurate information and be at least 18 years old.
2.3 Tell us promptly at contact@sotreniq.com if you suspect unauthorised use of your account.

3. Connecting social media accounts

3.1 You may only connect social media accounts that you own or are authorised to manage, including on behalf of your clients.
3.2 Connections are made through each platform’s official authorisation. Sotreniq has read-only access to analytics and never posts, comments or messages on your behalf.
3.3 Your use of each platform remains subject to that platform’s own terms, including the Meta Platform Terms, the YouTube Terms of Service (https://www.youtube.com/t/terms), and the terms of any other platform you connect.
3.4 Platforms may change or limit their APIs, metrics or access at any time. This can affect which data Sotreniq is able to show, and is outside our control.

4. Your data

4.1 You keep all rights to your data and to the analytics of the accounts you connect (“Your Data”).
4.2 You give us permission to access, store and process Your Data only as needed to provide and improve the Service, as described in our Privacy Policy.
4.3 We do not sell Your Data or use it for advertising.

5. Acceptable use

You agree not to:

use the Service in breach of any law or any platform’s terms;
connect accounts you are not authorised to manage;

try to gain unauthorised access to the Service, other users’ data, or our systems;

interfere with or disrupt the Service, including through automated scraping or excessive requests;

copy, resell, reverse-engineer or create derivative works of the Service, except as allowed by law.

We may suspend or end access for anyone who breaches these Terms.

6. Our intellectual property

The Service, including its software, design, logos and the Sotreniq name, belongs to us or our licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the Service during your access. If you send us feedback or suggestions, we may use them freely and without obligation to you.

7. Accuracy of analytics

Sotreniq displays data supplied by third-party platforms. We work to present it accurately, but we do not guarantee that platform data is complete, accurate or free of delays. Do not rely on the Service as your only record for financial, legal or contractual decisions.

8. Disclaimer

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, uninterrupted availability, or error-free operation, to the fullest extent permitted by law.

9. Limitation of liability

To the fullest extent permitted by law, Sotreniq will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising from your use of the Service. Because the beta is provided free of charge, our total liability for any claim relating to the Service is Not Applicable.

10. Indemnity

You agree to indemnify Sotreniq against claims arising from your breach of these Terms, your misuse of the Service, or your connection of accounts you were not authorised to manage.

11. Ending your use

You may stop using the Service at any time and ask us to delete your account and data, as described in the Privacy Policy. Sections 4, 6, 8, 9, 10 and 13 continue after your use ends.

12. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will update the effective date and, where appropriate, notify users. Continuing to use the Service after changes take effect means you accept them.

13. Governing law and disputes

These Terms are governed by the laws of India. The courts at Indore, India will have exclusive jurisdiction over any disputes, subject to any mandatory rights you have under applicable law.

14. Contact

Email: contact@sotreniq.com